Often when we hire a professional for services, what do we look at? Cost is a huge factor for many, while others look at the well-rounded number of services available. But how you decide goes beyond just how much it costs and what they offer. Customer service is a huge reason why people do business with a company. If your pest controller isn't living up to your expectations, it may be time to make a change. When a company invests in itself and its customers, it is a win-win. One of the things we like to see is online communication with customers. Do they have a dashboard or online communication system established for their customers? Let's take a look at some of the advantages to working with a company that has one setup already.

Put In Requests Anytime

Your commercial building needs to remain pest-free. This is critical for daily operations and your bottom line. No business can operate fully if they're building a shutdown due to a pest problem. Being able to put in a request for services at any time is critical. You'll have that with online communications. There's no need to wait until the next business day to make a phone call.

Check Your Bill

Curious about what your bill will be? Or would you like to know when your next payment will come out? You can do all of this on a dashboard as well. There's no need to call a hotline, go through several prompts Just to get the answers you need. Who wants to spend all that time on the phone anyway? This is especially true if you are a business owner. It is likely you spend a good amount of your day already on the phone or busy with other tasks.

See Scheduled Services

When is the pest controller going to arrive next? If you forgot to jot down service dates, no problem! You can simply look on your dashboard to find out when the next preventative service is scheduled. This can save you a ton of time and frustration.

Final Thoughts

If you’re considering a commercial pest control in Seattle that doesn’t offer the convenience of online communications, you might want to reconsider. If not for all the reasons above, but for the ease of use for you. It can save you time communicating through an online dashboard versus calling whenever you need information, like how much was your last bill?